Visitor Tips & guidelines
Welcome and thank you for visiting the Fine Arts Center. Below you will find a few tips and guidelines on how best to enjoy the art, respect the art and show courtesy to other visitors.
We hope you have a wonderful experience!
Respect and Protect the Art
- The art in our galleries loves to be looked at but please don’t touch. Did you know the oil from your hands can actually discolor or destroy artwork? One very delightful exception to this rule would be your exploration of our Tactile Gallery near the main entry, where touching the art is not only allowed but encouraged. Don’t miss it!
- If part of your personal journey of the galleries might include taking notes, sketching, journaling, etc., we ask that you use only pencils. We want to be sure and avoid any potential transfer of ink to the artwork. If you don’t have a pencil with you just ask our front desk, they’d be happy to loan you one.
What is the FAC’s policy on photography?
In general, if you don’t see a Photography Prohibited notification on the wall of the gallery entrance, on the art label for an individual piece you’re admiring, or in the program for the theatre performance you are attending – go for it! We love seeing how other people experience the FAC! If you’re sharing on social – check in, tag us, #FAC
Just a few important guidelines that we ask you to follow –
- Visitor photography is permitted for personal, noncommercial use only.
- Photographs may not be published, sold, reproduced, distributed, or otherwise commercially exploited in any manner unless approved by the FAC in writing.
- Please be considerate of your fellow visitors, and avoid disrupting FAC operations, limiting accessibility of exhibitions, entrances/exits, aisle access, etc.
- Flash photography is prohibited in all FAC spaces. Camera bags, stabilization devices such as tripods and monopods, and other large or specialty photographic equipment are not allowed in the museum galleries or the theatres, but may be stored in free lockers located near the main entrance.
Please be advised, in our theatre spaces, audience members are generally permitted to take photos inside the house prior to the curtain going up, during intermission, and after the show but never during a performance. Due to union regulations and legal contracts, taking pictures or the use of recording devices of any kind is strictly prohibited.
- PRESS AND EDUCATIONAL requests including film and videography projects, please contact the FAC Communications Department to coordinate at firstname.lastname@example.org. A minimum three business days advance notice must be provided; same day requests will not be considered or approved.
- PROFESSIONAL/COMMERCIAL photography inquiries, spaces may be reserved for a minimum $100/hr fee through our Events department. A minimum three business days advance notice must be provided; same day requests will not be considered or approved. Restrictions on equipment usage and art inclusion apply. Certain works of art on the FAC property cannot be included without expressed written permission from the artist or rights holder.
- PROM PHOTOS – The FAC has become a desirable location for special occasions such as prom. While we welcome these engagements, visitors will be asked to check-in at the front desk where you will be informed of guidelines and directed to pre-selected locations identified for photo opportunities during these high traffic periods.
The Fine Arts Center reserves the right, at its sole discretion, to withhold and/or withdraw permission to photograph on its premises. No photographs or videotapes may be reproduced, published, distributed, sold, transferred, or otherwise commercially exploited without the expressed written permission of the FAC.
What is the FAC’s service animal policy?
We gladly welcome ADA service animals that are individually trained to do work or perform tasks for a person with a disability. Other animals – pets, emotional support animals, comfort animals, and therapy dogs are not permitted as service animals under Title II and Title III of the ADA. Additionally, a doctor’s letter does not qualify an animal as a service animal.
If it is not immediately apparent, our staff may ask you the following two questions of a patron who enters our building with an animal:
1. Is the animal required because of a disability?
2. What work or task has the animal been trained to perform?
Can I sketch in the museum?
The art in our galleries can be great inspirations for your own work. We just ask that you use pencils, not pens, and keep pencils a comfortable distance from the paintings.
Can I bring food and drink in the theatre and galleries?
You can bring food and drinks into the theatre, courtyard and most other first floor public spaces. Food and drink are restricted from our galleries, except during some specific events.
Make it a great experience for everyone!
- Be respectful of others enjoying the galleries by remembering to talk softly and silence your digital devices.
- Thank you for never running or taking part in horseplay in the galleries.
Parents, teachers and chaperones – thank you for your help in reminding younger museum explorers of the guidelines above and always keeping them close to your group.
We sincerely appreciate you doing your part to help the museum protect and preserve the art for the rest of our visitors and for the future.
Submit additional questions to: email@example.com